Policies
-
A valid credit card is required to secure all appointments.
Please arrive at least 10 minutes early to complete any necessary paperwork.
-
Cancellations or rescheduling must be made at least 24 hours in advance.
Late cancellations are subject to a 25% fee or no-shows may incur a fee of 50% of the scheduled service cost.
-
Treatments and service fees are non-refundable.
Skincare products may be exchanged for store credit within 7 days of purchase, if unopened and unused.
-
Arriving more than 15 minutes late may result in a shortened session or rescheduling to respect other clients' appointments.
-
For safety and relaxation, children and extra guests are not permitted in the laser treatment area.
-
Discounts and promotions cannot be combined.
Membership terms and benefits are outlined upon enrollment.
-
We securely store and protect all client data, including medical histories, contact details, and treatment records.
Information will only be used to provide personalized services and for internal purposes, such as appointment reminders and follow-ups.
All staff members adhere to strict confidentiality standards to ensure your privacy is respected at all times.
-
Credit card details provided are used solely for reserving appointments or processing payments with your consent.
Charges for late cancellations, no-shows, or agreed services will be applied only as per our policies.
We do not share, sell, or disclose your credit card details to any third parties under any circumstances.
-
Please notify us of any new medical conditions, surgeries, allergies, or diagnoses before your appointment.
This includes pregnancy, medication changes, or skin conditions that could impact treatment suitability.