Policies

    • A valid credit card is required to secure all appointments.

    • Please arrive at least 10 minutes early to complete any necessary paperwork.

    • Cancellations or rescheduling must be made at least 24 hours in advance.

    • Late cancellations are subject to a 25% fee or no-shows may incur a fee of 50% of the scheduled service cost.

    • Treatments and service fees are non-refundable.

    • Skincare products may be exchanged for store credit within 7 days of purchase, if unopened and unused.

    • Arriving more than 15 minutes late may result in a shortened session or rescheduling to respect other clients' appointments.

    • For safety and relaxation, children and extra guests are not permitted in the laser treatment area.

    • Discounts and promotions cannot be combined.

    • Membership terms and benefits are outlined upon enrollment.

    • We securely store and protect all client data, including medical histories, contact details, and treatment records.

    • Information will only be used to provide personalized services and for internal purposes, such as appointment reminders and follow-ups.

    • All staff members adhere to strict confidentiality standards to ensure your privacy is respected at all times.

    • Credit card details provided are used solely for reserving appointments or processing payments with your consent.

    • Charges for late cancellations, no-shows, or agreed services will be applied only as per our policies.

    • We do not share, sell, or disclose your credit card details to any third parties under any circumstances.

    • Please notify us of any new medical conditions, surgeries, allergies, or diagnoses before your appointment.

    • This includes pregnancy, medication changes, or skin conditions that could impact treatment suitability.